March 7, 2025
If you’ve ever Googled your business and wondered why competitors show up ahead of you, the answer might have to do with backlinks and citations. These are two key factors that help search engines trust your business and show it to more potential customers. But what are they, and why do they matter? Let’s break it down—without the tech jargon. What Are Citations? Citations are simply mentions of your business’s name, address, and phone number (NAP) across the web. Think of them as online business listings in places like: Yelp Trip Advisor Facebook BBB (Better Business Bureau) Apple Maps Google Business Profile These listings act like proof that your business exists and is legitimate. If your business info is listed consistently across multiple trusted websites, search engines (like Google) are more confident in showing your business in search results. Why Do Citations Matter? ✔ They help customers find you. Many people use directories like Yelp and Apple Maps to search for businesses. If you’re not listed, you’re missing potential customers. ✔ They improve your local SEO. Google uses citations as a ranking factor. The more accurate and widespread your listings, the better your chances of appearing in local search results. ✔ They allow customers to leave reviews. Sites like Yelp and Facebook are not just directories—they’re places where customers can leave feedback. Good reviews build trust and attract more business. What About Backlinks? Backlinks are links from other websites that point to your website. Think of them as online recommendations. When a trusted website links to yours, it signals to Google that your business is reputable. For example: A local news site features your business in an article and links to your website. A chamber of commerce lists your business and includes a link to your site. A popular industry blog mentions your service and links to you.